WARRANTY
Lifetime limited warranties, the good, the bad and the not covered under warranty. Many companies offer a warranty program as an incentive to purchase their products. Others offer warranties as a way of demonstrating their products quality and workmanship. EZ-CLONE Enterprises Inc. offers a limited lifetime warranty on all our water pumps and a three year limited lifetime warranty on all our plastics against any manufacture defect. If you receive a new in box product from us or one of our authorized retailers, then we will replace said part with no expense to you. Who else offers such customer service in this industry? Being able to offer such an outstanding warranty to the indoor gardening community not only speaks volumes for our products quality, but also demonstrates that we are human too and if we have made an error, we will do what we can to make things right. Accidents happen, but the manner in which we rectify such wrong doings separates us from the competition. While we do love taking care of our excellent customers, there are still a few things that our warranty still will not cover. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is valid only if the product is used with the equipment specified on the product box.
| Color | White, Black |
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Fast Shipping and Professional Packaging
Because of our long-standing relationship with UPS FedEx DHL as well as other leading global carriers, we can offer a variety shipping options. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and precise specifications. Your goods will go through a thorough inspection and be adequately secured before being shipped. We ship to thousands customers every day from all over the world. This demonstrates our dedication to become the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centers.
Note that orders containing more than one item are processed according to the particular item.
Before shipping, we will inspect the ordered items thoroughly. Today, the majority of orders will be delivered within 48 hours. The delivery time is estimated to be between three and seven days.
Returns
Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. Therefore, the actual inventory could change at any time. It's possible that the stock may run out after your order has been processed.
Our policy is for 30 days. If you don't receive your product within 30 days, we are not able to issue a refund or an exchange.
Your item should be in its original packaging and in good condition. It must also not be used. The item must be returned in the original packaging.
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